Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Techs On Call Managed Services is a managed service provider located in Emeryville, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Techs On Call serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Techs On Call for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Techs On Call Managed Services serves Emeryville and nearby cities such as Berkeley, Oakland, and Alameda. They are conveniently located near Interstate 80 and the San Francisco-Oakland Bay Bridge, close to landmarks like the Emeryville Marina.
Pricing Model
The pricing model at Techs On Call is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Techs On Call Managed Services provide in Emeryville, California, and which industries do you specialize in locally?▶
Techs On Call Managed Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Techs On Call Managed Services average response time for tickets in Emeryville, California, and do you offer after-hours support?▶
Techs On Call typically maintains a fast average response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does Techs On Call Managed Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Techs On Call Managed Services is equipped to handle cybersecurity measures and compliance requirements for HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Techs On Call Managed Services look like for a new client, and how long does it take?▶
Onboarding with Techs On Call involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Techs On Call Managed Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Techs On Call supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Techs On Call Managed Services and is it per user, per device, or a flat monthly plan?▶
Techs On Call offers flexible pricing options, typically charging on a per user or per device basis, with the possibility of flat monthly plans that can be tailored to the client's needs.
Customer Reviews