Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
SerraTECH, LLC is a managed service provider based in El Segundo, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, SerraTECH, LLC serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend SerraTECH, LLC for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
SerraTECH, LLC serves El Segundo and nearby areas including Manhattan Beach, Hermosa Beach, and Redondo Beach. Major freeways include the 105 and 405, with local landmarks such as the El Segundo Beach and the Aerospace Corporation.
Pricing Model
SerraTECH, LLC employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does SerraTECH, LLC provide in El Segundo, California, and which industries do you specialize in locally?▶
SerraTECH, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is SerraTECH, LLC average response time for tickets in El Segundo, California, and do you offer after-hours support?▶
SerraTECH, LLC typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does SerraTECH, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SerraTECH, LLC is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with SerraTECH, LLC look like for a new client, and how long does it take?▶
Onboarding with SerraTECH, LLC involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does SerraTECH, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SerraTECH, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with SerraTECH, LLC and is it per user, per device, or a flat monthly plan?▶
SerraTECH, LLC utilizes a flat monthly pricing model with tiered options based on services. This allows clients to choose a plan that best fits their needs, whether per user or per device.
Customer Reviews