Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IDOTECH is a managed service provider based in El Monte, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, IDOTECH serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend IDOTECH for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
IDOTECH serves El Monte and surrounding areas including South El Monte, Baldwin Park, and Rosemead. The service area is accessible via major freeways such as the I-10 and I-605, and is near landmarks like the El Monte City Hall and the Santa Fe Dam.
Pricing Model
IDOTECH typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does IDOTECH provide in El Monte, California, and which industries do you specialize in locally?▶
IDOTECH provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is IDOTECH average response time for tickets in El Monte, California, and do you offer after-hours support?▶
IDOTECH typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does IDOTECH handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IDOTECH is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with IDOTECH look like for a new client, and how long does it take?▶
Onboarding with IDOTECH involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. This process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does IDOTECH support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IDOTECH supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with IDOTECH and is it per user, per device, or a flat monthly plan?▶
IDOTECH generally offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews
Had the best experience here at Idotech really recommended them you guys should check them out very easy & quick process like I said very professional top of the line ðŸ™Â💯
Is a good place to take your electronics prices could be better costumer service is good 👠prices are a bit high but well everything is expensive now days but I know other places with better prices I still would go here una emergency only
I brought my MacBook on Tuesday and the person who assisted me said that it might be ready on Saturday. However, it turned out that I received a call in the afternoon and was informed that my MacBook was ready to be picked up. In my opinion, the store is legit and very nice service. No scam and very recommended to get a MacBook service here. Good job guys! Keep it up please.
My son took his PC to get repaired and he said the repair cost would be $180 My son paid the $180 cash and when my son picked it up not even a day later it had the same problem.
I'm not sure whether others have had this experience, but this shop messed up my computer. I took it in for problems with the screen randomly turning black, and when they gave my laptop back, it had a new problem with wireless connections. The laptop can not connect to any kind of Bluetooth, Wi-Fi, etc. So, if you decide to take your tech to this store, be aware you run the risk of them denying responsibility for problems they created during their repair process.