Industries Served
RetailHealthcareEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVeeam
Certifications
Microsoft PartnerCompTIA Security+
Overview
Staples is a managed service provider located in El Centro, California, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions, including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Staples delivers value through enhanced operational efficiency and security, helping businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight Staples' responsiveness and reliability in addressing IT issues. Reviews often mention the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Staples serves the El Centro area and nearby cities such as Calexico, Brawley, and Imperial. The business is conveniently located near Interstate 8 and close to landmarks like the Imperial Valley Mall.
Pricing Model
Staples typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Staples provide in El Centro, California, and which industries do you specialize in locally?▶
Staples provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and education.
How fast is Staples average response time for tickets in El Centro, California, and do you offer after-hours support?▶
Staples typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Staples offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews
I had an excellent experience with Office Depot when I needed to order new office chairs for my team. The customer service was outstandingâ€â€they walked me through different options and even explained the ergonomics of each chair. The quality is fantastic; all chairs arrived in perfect condition, and they're very comfortable. When it comes to value, they really delivered, offering a great deal considering the long-lasting durability of the chairs. I'm beyond satisfied with the entire process!
Very satisfied with the customer service provided by the new Manager in El Centro, CA.
Staples is the One-Stop-Store Store for All Your Office Supplies!!! You can find all materials and The Staff is Very Knowledgeable and Always Courteous!!!
Great Service!…Great Deals!….Good Products! …….. best Staples Store ever been to!
I went to staples cause an Amazon return at Michael’s sucked people didn’t want to help me there it was no different at staples Instead of getting my return scanned the ask you to sent the return email to the staples mailbox the you are provided with a code wich now you use to print a label in their printers So I did but the printer kept printing the link vs the actual picture I ask for assistance but the lady was very ignorant and didn’t want to help there was 3 people having the same issue A guy in front of me hat print it like 10 copies and still no label Well they charge you every time you print even if you didn’t get what you were trying to print He was very frustrated and walk out of there to go return it somewhere else So the other customer so did I It was the worse I seen for a business who prides on great customer service.