Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Incanto Technical Services is a managed service provider located in El Centro, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Incanto Technical Services aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Incanto Technical Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Incanto Technical Services serves El Centro and nearby areas including Calexico, Brawley, and Imperial. Major freeways include I-8 and SR-86, with local landmarks such as the Imperial Valley Mall and the El Centro Regional Medical Center.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on service levels and user needs. This allows businesses to choose a plan that best fits their requirements.
FAQ
What services does Incanto Technical Services provide in El Centro, California, and which industries do you specialize in locally?▶
Incanto Technical Services offers managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and retail.
How fast is Incanto Technical Services average response time for tickets in El Centro, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for critical issues to ensure continuous service.
Does Incanto Technical Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Incanto Technical Services provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Incanto Technical Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Incanto Technical Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Incanto Technical Services supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery to ensure data integrity and availability.
How does pricing work with Incanto Technical Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiered options based on the number of users and devices, allowing flexibility for businesses to choose what best suits their needs.
Customer Reviews
Excellent Service, Pricing and Reliability. Edgar was patient and very informative in reference of all products. I do recommend this business 100 percent !!!