Industries Served
RetailHealthcareEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
Geek Squad is a managed service provider located in El Centro, California, offering a range of IT services to local businesses. They specialize in providing reliable support for various industries, ensuring that clients have access to the technology solutions they need to operate efficiently. With a focus on customer satisfaction, Geek Squad delivers value through responsive service and expert guidance in technology management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight Geek Squad's responsiveness and reliability in addressing their IT needs. Many reviews mention the team's effective communication and commitment to security, contributing to a positive overall experience.
Service Coverage Area
Geek Squad serves El Centro and surrounding areas including Calexico, Brawley, and Imperial. Major freeways in the vicinity include Interstate 8 and Highway 86, with local landmarks such as the Imperial Valley Mall.
Pricing Model
Geek Squad typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Geek Squad provide in El Centro, California, and which industries do you specialize in locally?▶
Geek Squad provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and education.
How fast is Geek Squad average response time for tickets in El Centro, California, and do you offer after-hours support?▶
Geek Squad aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Geek Squad handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Geek Squad is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Geek Squad look like for a new client, and how long does it take?▶
Onboarding with Geek Squad involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Geek Squad support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Geek Squad supports a wide range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Geek Squad and is it per user, per device, or a flat monthly plan?▶
Geek Squad generally offers a flat monthly pricing model with tiered options based on the services selected, allowing businesses to choose a plan that fits their specific needs.
Customer Reviews
I waited a long time in line because the workers were chit chatting with their coworkers and the customers about stuff that dosent relate to the product. I get a short convo, but I watched this guy talk to a customer about I don’t even know for like 30 minutes. They DO NOT pay attention to their customers and try to help out, they’re all very lazy you can tell. Service itself was fine and took a few days. Just bad customer service.
Fixed my phone screen with no data loss and within the same day, excellent service
they will make you drive multiple times to tell you at the end they cant help you
Like the service and politeness, always a smile and look like real geeks.
Amazing service for your computer. Great friendly staff that understands your computer needs.