Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Trifecta IT Solutions is a managed service provider located in El Cajon, California, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, network management, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Trifecta IT Solutions helps clients enhance their operational efficiency and secure their digital assets.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Trifecta IT Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Trifecta IT Solutions serves El Cajon and surrounding areas such as La Mesa, Santee, Chula Vista, and San Diego. The service area is accessible via major freeways including I-8 and I-125, with landmarks like the Parkway Plaza and the El Cajon Valley High School.
Pricing Model
Trifecta IT Solutions utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Trifecta IT Solutions provide in El Cajon, California, and which industries do you specialize in locally?▶
Trifecta IT Solutions offers a range of services including managed IT support, cybersecurity, cloud migrations, and network monitoring. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Trifecta IT Solutions average response time for tickets in El Cajon, California, and do you offer after-hours support?▶
Trifecta IT Solutions typically has an average response time of under one hour for support tickets. They also provide after-hours support to ensure clients receive assistance when needed.
Does Trifecta IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Trifecta IT Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Trifecta IT Solutions look like for a new client, and how long does it take?▶
Onboarding with Trifecta IT Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Trifecta IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Trifecta IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Trifecta IT Solutions and is it per user, per device, or a flat monthly plan?▶
Trifecta IT Solutions offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific requirements.
Customer Reviews
We recently moved offices and needed help with the cabling and setup of our computer systems. The team at Trifecta IT Solutions was fantasticâ€â€prompt, professional, and incredibly efficient. They made what could’ve been a stressful transition smooth and hassle-free. Special "shout out" to Jim and Andrew! Highly recommend for any IT support needs!
I had a fantastic experience working with Andrew at Trifecta IT Solutions! He was incredibly knowledgeable, patient, and thorough in diagnosing and resolving my computer issues. It’s rare to find someone so professional and personableâ€â€Andrew truly made a stressful tech situation so much easier. Highly recommend both him and Trifecta IT Solutions!
Casa Sur Hacienda is very pleased with Andrew's support, professionalism, care and attention to detail. He is working on getting us an Outdoor Video system to have conferences in the backyard. He is searching and working as the installation was going to be done at his business. Mindfulness, care and effectivenes are at the core of Andrew's company and demeanor. Highly recommended.
I've been with Trifecta IT for a decade now. They always have a tech available when I call with computer matters outside my reach. They are patient with me and my team to help us keep max uptime as well as all our machines working optimally. Since having Trifecta IT in our corner, we haven't had to look elsewhere when it comes to our needs.
We've been a Trifecta IT customer for many years and have nothing but good things to say about them. They're super knowledgeable, very responsive and just overall a great company. I'd give them 10 stars if I could!