Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Elite IT Tech is a managed service provider based in El Cajon, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, Elite IT Tech serves a diverse range of industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently praise Elite IT Tech for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Elite IT Tech serves El Cajon and surrounding areas including La Mesa, Santee, and Chula Vista. The service area is accessible via major freeways such as I-8 and I-125, and is near landmarks like the Grossmont Center and the El Cajon Valley High School.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can include tiered service levels. This allows businesses to select a plan that best fits their needs and budget.
FAQ
What services does Elite IT Tech provide in El Cajon, California, and which industries do you specialize in locally?▶
Elite IT Tech provides a range of services including managed IT support, cybersecurity, cloud migrations, and network monitoring. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Elite IT Tech average response time for tickets in El Cajon, California, and do you offer after-hours support?▶
Elite IT Tech typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Elite IT Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Elite IT Tech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Elite IT Tech look like for a new client, and how long does it take?▶
Onboarding with Elite IT Tech involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Elite IT Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Elite IT Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Elite IT Tech and is it per user, per device, or a flat monthly plan?▶
Pricing at Elite IT Tech is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers to accommodate varying business needs.
Customer Reviews
Cesar is friendly, fast, and incredibly reliable. He got my PC up and running in just about 40 minutes! Super knowledgeable and took the time to explain everything clearly. I really appreciated how informative he was throughout the process. I’ll definitely be a returning customer when it’s time to upgrade my system. Highly recommendðŸ‘ÂðŸÂ»
I'm a bit of a computer geek; I've built my own gaming PCs in the past, upgraded parts and components, haven't come across a major issue I couldn't troubleshoot on my own over the past 20 years, etc. Last weekend I ran into an issue that I spent a solid seven hours trying to fix. Cesar had me up and running in just shy of an hour today. Cesar was prompt, professional, and he took the time to explain what he was doing and show me the fix he implemented so I could resolve the issue if it happens again in the future. Price was more than reasonable AND makes home visits. Long story short, he's the guy you want in your corner if you're having tech issues. If I ever run into another issue that my buddies and I can't fix, Cesar is 100% my go to.
Cesar is absolutely fantastic. He's friendly, responsive, and takes the time to answer all of your questions. I especially appreciate that he makes home visits. He helped us fix our custom built gaming PC when we thought we'd tried everything possible. It's nice we have a computer guy to rely on now.
Cesar did a great job at fixing my computer. He was extremely professional and knowledgeable, telling me exactly what he was doing. Would highly recommend
Look no further, you have found your computer tech! Seriously wow! Cesar, the owner, was phenomenal. He was available the same day I contacted him. He diagnosed and fixed my computer within minutes, then helped me upgrade it too. He is very professional and an excellent communicator. What a shining star in what can sometimes be a shady industry. I use my computer for work, and I am so happy to have found a trustworthy tech of his caliber. I highly recommend him! 10 Stars!