Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Computer Specialists Incorporated is a managed service provider located in Cypress, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer satisfaction, they provide tailored IT support to help businesses thrive in a competitive environment.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Computer Specialists Incorporated for their responsiveness and reliability. They are noted for effective communication and strong security measures, ensuring peace of mind for businesses. Overall, customer satisfaction is high, reflecting their commitment to quality service.
Service Coverage Area
Computer Specialists Incorporated serves Cypress and nearby areas including Anaheim, Buena Park, and La Palma. They are conveniently located near the 605 and 91 freeways, close to landmarks such as Cypress College and the Los Alamitos Race Course.
Pricing Model
Their pricing model typically includes options such as per user, per device, or a flat monthly fee with tiered services based on client needs.
FAQ
What services does Computer Specialists Incorporated provide in Cypress, California, and which industries do you specialize in locally?▶
Computer Specialists Incorporated offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Computer Specialists Incorporated average response time for tickets in Cypress, California, and do you offer after-hours support?▶
The average response time for tickets is typically quick, with many issues addressed within hours. They also provide after-hours support to ensure continuous service.
Does Computer Specialists Incorporated handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Computer Specialists Incorporated is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Computer Specialists Incorporated look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Computer Specialists Incorporated support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Computer Specialists Incorporated and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible, typically structured as per user or per device, with options for flat monthly plans that cater to different service levels and client needs.
Customer Reviews
CSI provides high quality service to their clients. They are professional, courteous, do high-quality work and are absolutely reliable. They work well under pressure and their technicians are always pleasant to work with. They arrive on time and ready to work. Great customer service and very knowledgeable project managers who do a meticulous and thorough attention to details. Thank you for all you do CSI team.
Extremely impressed with this company. Initially used them as a vendor for purchasing SonicWALL UTM's for our organization. They gave us a way better deal than other vendors I reached out to and included 3 hours of remote setup assistance / support at no extra cost. Decided to use them for purchasing other gear and had a fantastic experience. The devices arrived very quickly and the staff is friendly and knowledgeable. We've now been using them for on-site service calls for IT assistance and can't say enough great things. These are good people that I trust and highly recommend.
"IT solutions" barely covers the knowledge base found here. I presented a problem that other IT companies struggled with. John and Evan know thier stuff. They went even helped me with a contingency plan. A good company with integrity. Thank you very much.
Always courteous and professional!