Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Soaring Towers is a managed service provider located in Culver City, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By focusing on small to medium-sized enterprises, Soaring Towers delivers tailored support that enables clients to leverage technology effectively, ensuring reliable performance and peace of mind.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Soaring Towers' responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, fostering trust among local businesses.
Service Coverage Area
Soaring Towers serves the Culver City area and nearby locations such as Santa Monica, West Los Angeles, and Inglewood. Major freeways include the I-10 and I-405, with landmarks like the Culver City Park and Sony Pictures Studios.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Soaring Towers provide in Culver City, California, and which industries do you specialize in locally?▶
Soaring Towers provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Soaring Towers average response time for tickets in Culver City, California, and do you offer after-hours support?▶
Soaring Towers typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Soaring Towers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Soaring Towers is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Soaring Towers look like for a new client, and how long does it take?▶
Onboarding with Soaring Towers involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Soaring Towers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Soaring Towers supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with Soaring Towers and is it per user, per device, or a flat monthly plan?▶
Pricing at Soaring Towers is flexible, typically based on a per user or per device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews
The team at Soaring Towers are genuine IT pros, who speak to their clients (and their employees) with empathy and use simple to understand non-IT terminology to eliminate the despair and frustration that often accompanies IT issues off the table and makes the interaction easy and informative. I have referred Soaring Towers to clients and business associates who all love working with Soaring Towers as their IT provider. You cannot go wrong working with Soaring Towers!!!
Juan provided exceptional support in resolving a tech issue with my online meetings. He patiently explored various potential causes and guided me through a series of troubleshooting steps, including updates, checking system options to optimize my computer's performance, and suggesting different fixes on my end to help identify the problem. Thanks to Juan's expertise, we were ultimately able to pinpoint the root cause. With the problem found and solutions implemented, my machine is now running well. Thank you, Juan!
Juan did an outstanding job in transitioning my e-mail accounts. He was very knowledgeable, a good communicator, and great customer service. I was worried how this transition would go, but Juan made it easy and stress-free. Thank you!!
One of the best IT teams out there. Both Franklin and Juan have been awesome and have helped me solve multiple issues in less than 30 minutes. I would recommend them with my eyes closed!
The Soaring Towers team does a great job with digital security, tech solutions, IT support. We are very happy to be working with them!