Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tricom Business Technology Solutions is a managed service provider located in Covina, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can operate efficiently and securely. With a focus on responsiveness and reliability, Tricom aims to empower businesses in Covina and surrounding areas by providing tailored technology support that meets their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tricom Business Technology Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Tricom Business Technology Solutions serves Covina and nearby cities such as West Covina, Azusa, and Glendora. The service area is accessible via major freeways including the I-10 and I-210, and is close to landmarks like the Covina Center for the Performing Arts.
Pricing Model
Tricom offers flexible pricing structures that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with tiered options for different service levels.
FAQ
What services does Tricom Business Technology Solutions provide in Covina, California, and which industries do you specialize in locally?▶
Tricom Business Technology Solutions provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Tricom Business Technology Solutions average response time for tickets in Covina, California, and do you offer after-hours support?▶
Tricom Business Technology Solutions typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Tricom Business Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tricom Business Technology Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Tricom Business Technology Solutions look like for a new client, and how long does it take?▶
Onboarding with Tricom involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Tricom Business Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tricom Business Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tricom Business Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Tricom offers a flexible pricing model that can be based on per user or per device, as well as flat monthly plans with different tiers to accommodate various service levels and client needs.
Customer Reviews
We have been with Tricom with almost 2 years now. We have multiple companies and we decided to have them set up the phone system and a few other services. Whenever there is an issue both Jason and Chris would respond quickly and resolve the issue in a timely fashion. I would recommend using this company in San Dimas to all businesses. Their rates are very competitive and fair.
I Highly recommend Tricom, such great service, dependable, professional, knowledgable, trustworthy and honest. It is hard to find five star service, Jason and his team have helped me and solved problems instantly.
It has been a pleasure working with Tricom for the past 3 years. They have always responded promptly to any issues that we have had. I recommend Tricom for your IT needs.
Jason is one of the best people ever. we love him over here at SCIl he so helpful.
We use them for our IT services. We are happy with them and will continue to use them in the future.