ITech Xpress Phone & Computer Repair

Service and expertise are superior. I've been back repeatedly and referred friends; everyone have agreed with my assessment. Refurbished equipment is very reasonably priced and I've had no issues with anything that's been purchased. Highly recommend this establishment.

These guys did a lot to try and help me . They went to extra mile to assist me at a super low cost. I was a difficult customer w my galaxy s23 being badly water damaged . I wish I could leave a longer review and reach more people w this recommendation . If you have a problem. Try iTech Xpress 1st

ITech Xpress will never disappoint. Best service and fair prices. They replaced the broken screen of my laptop and delivered it on time as promised . Highly recommended

I chose this establishment based on strong reviews and a personal recommendation from a friend for phone repair services. Unfortunately, my experience did not meet the expectations I had hoped for. On Thursday, April 24th, I dropped off my device for a diagnostic assessment. The staff assured me they would provide an update within a few hours. However, since they had my phone, there was no alternative contact method provided, which created the first communication challenge. I followed up the next day, Friday, April 26th, and was informed that the issue appeared to be with the power supply. I was told the phone would need to be shipped to a third-party repair facility, with an estimated turnaround of 7–10 days. I then provided my brother’s contact information to ensure there would be a reliable way to reach me with updates. After a week without any communication, I followed up again on May 1st and was told the issue had been re-diagnosed as a motherboard problem, extending the repair timeline by another 7–10 days. I also learned that the phone had not been shipped until April 28th—several days after I was initially told it would be. When I asked about the lack of updates, staff stated they had attempted to contact me, though no calls or messages were received on my brother’s phone. While the process was frustrating and communication could have been handled more effectively, I did appreciate receiving a 30% discount and being able to keep my phone's memory intact. It’s now been a few weeks since the repair, and the device has been working well without any issues. Although this experience was less than ideal, I genuinely hope this feedback is helpful and that the business continues to improve and thrive. I wish the team all the best moving forward.

Very good service I feel like I am welcome there. Very friendly and helpful. They know what I need before I need it. I always go there for my iPhone to my computers and Christmas gifts. I am a long time customer so check them out. I trust them 👊😊🌴