Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco PartnerCompTIA Security+
Overview
Arrow Technology Solutions is a managed service provider based in Covina, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, Arrow Technology Solutions delivers tailored IT support that helps organizations navigate the complexities of technology while ensuring reliable performance and data protection.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity services
- Data backups
Review Summary
Clients frequently highlight Arrow Technology Solutions' responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Arrow Technology Solutions serves Covina and surrounding areas including West Covina, Azusa, Glendora, and Baldwin Park. The service area is accessible via major freeways such as the I-10 and I-210, and is near landmarks like Covina City Hall and the Covina District Library.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexible pricing model allows businesses to choose the level of support that best fits their needs.
FAQ
What services does Arrow Technology Solutions provide in Covina, California, and which industries do you specialize in locally?▶
Arrow Technology Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Arrow Technology Solutions average response time for tickets in Covina, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Arrow Technology Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Arrow Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Arrow Technology Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Arrow Technology Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Arrow Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Arrow Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with Arrow Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible, structured on a per user or per device basis, and also includes options for flat monthly plans that cater to different service levels.
Customer Reviews