Community Support Network – Food Distribution Center in Cotati, California – Managed Service Provider
Industries Served
HealthcareRetailEducationNon-Profit
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview

Community Support Network – Food Distribution Center is a managed service provider located in Cotati, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and enhanced cybersecurity. By focusing on the unique needs of their clients, they help organizations streamline operations and improve productivity through tailored services.

Services
  • managed endpoints
  • network monitoring
  • cloud migrations
  • help desk
  • cybersecurity
  • backups
Review Summary

Clients frequently highlight the responsiveness and reliability of Community Support Network. They appreciate the clear communication and effective solutions provided, particularly in the areas of security and support.

Service Coverage Area

Community Support Network serves Cotati and surrounding areas including Santa Rosa, Rohnert Park, and Petaluma. Major freeways include Highway 101 and Highway 116, with local landmarks such as the Cotati Community Center and the Sonoma County Fairgrounds.

Pricing Model

The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose plans that best fit their needs. This model provides predictable budgeting for IT services.

FAQ

Community Support Network offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, education, and non-profit.

The average response time for tickets is typically within a few hours. Community Support Network also provides after-hours support to ensure clients receive assistance when needed.

Yes, Community Support Network is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.

Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.

Community Support Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.

Pricing is generally structured as a flat monthly plan with tiered options based on the services required, allowing for flexibility in budgeting for IT support.

Customer Reviews

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