Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
OC Smalltech is a managed service provider located in Costa Mesa, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, serving industries such as healthcare, finance, and retail. With a focus on reliability and customer support, OC Smalltech aims to empower businesses by leveraging technology to drive growth and streamline processes.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend OC Smalltech for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
OC Smalltech serves Costa Mesa and nearby areas including Newport Beach, Irvine, Santa Ana, and Huntington Beach. Major freeways in the vicinity include the 55 and 405, with local landmarks such as South Coast Plaza and the Costa Mesa Theater.
Pricing Model
OC Smalltech utilizes a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model, with options for flat monthly plans.
FAQ
What services does OC Smalltech provide in Costa Mesa, California, and which industries do you specialize in locally?▶
OC Smalltech provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is OC Smalltech average response time for tickets in Costa Mesa, California, and do you offer after-hours support?▶
OC Smalltech typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure client needs are met at all times.
Does OC Smalltech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, OC Smalltech is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with OC Smalltech look like for a new client, and how long does it take?▶
Onboarding with OC Smalltech involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does OC Smalltech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
OC Smalltech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with OC Smalltech and is it per user, per device, or a flat monthly plan?▶
Pricing at OC Smalltech is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized to fit client needs.
Customer Reviews
Todd fixed my cellphone really quick and so far it works perfectly! Even my cellphone was bought in a different country, that was no problem for him. He just ordered the part and by next day my cellphone was repaired. Cellphone: Motorola One Action Repair: broken screen and LCD I totally recommend you this place if you need to get your phone repair.
Got my iPhone 7+ repaired here based on a recommendation of a friend. The sound out of the earpiece stopped working the day after the repair. Two days after the repair, the cheap glass that wasnt the proper size (in my opinion) kept raising out of the phone until a couple hairline fractures started in the phone. The colors on my phone were not the true colors I had once had with my original screen. The cracks continued to spread until the display went completely black emitting a few colored lines on the screen. I work out of town so over a 10 day period I text and called the number to get my phone repaired again since he OBVIOUSLY did not do the job correctly the first time with absolutely no response whatsoever. So now I am using an iPhone SE because this man will not return a call or a text and every time I have went in to the location, but the door is either locked or he is not there. The man is very nice, but this has been the worst buying experience of my life.
Best phone repair store, great cusomer service. Owner offers full money back guaranteed if not satisfied. Wow!!
I came in with my iPhone 12 cracked on the back and Todd did a wonderful job fixing it for such a great price of $80 and I even got to change the color! 100% would come again if faced with more phone problems. He’s a very fun and cool guy who does his best. God bless him and his hard work. Thanks again!
If you have any other phone than an iPhone I would not recommend this place. Upon my visit the gentleman seemed very helpful in regards to fixing my phone for me. But after having it for nearly 3 weeks with no follow up phone calls from him and me reaching out to him weekly he decided to tell me he was not comfortable fixing my phone. He told me repeatedly he had a hard time finding the screen although for other places within the city were able to get the screen required for the repair in two days. He did seem very helpful in the beginning which sounded great but at the end he actually didn’t come through on what he said he would do. The other issue is when you drive to the location 95% of the time nobody is there there’s a phone number to call so if you are going to use the service I would advise calling ahead because nobody actually works in the building full-time.