Industries Served
HealthcareRetailFinanceEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
KessGroup IT Solutions is a managed service provider based in Costa Mesa, California, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, cloud services, and IT support. By focusing on the unique needs of small to medium-sized enterprises, KessGroup enhances operational efficiency and security, allowing clients to concentrate on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend KessGroup IT Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
KessGroup IT Solutions serves Costa Mesa and surrounding areas, including Newport Beach, Irvine, and Santa Ana. The service area is accessible via major freeways such as the 55 and 405, with local landmarks including the Costa Mesa Civic Center and South Coast Plaza.
Pricing Model
KessGroup IT Solutions employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does KessGroup IT Solutions provide in Costa Mesa, California, and which industries do you specialize in locally?▶
KessGroup IT Solutions offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, finance, education, and legal.
How fast is KessGroup IT Solutions average response time for tickets in Costa Mesa, California, and do you offer after-hours support?▶
KessGroup IT Solutions typically responds to support tickets within a few hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does KessGroup IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, KessGroup IT Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with KessGroup IT Solutions look like for a new client, and how long does it take?▶
Onboarding with KessGroup IT Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does KessGroup IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
KessGroup IT Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with KessGroup IT Solutions and is it per user, per device, or a flat monthly plan?▶
KessGroup IT Solutions uses a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs.
Customer Reviews