Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Coastal IT Services is a managed service provider located in Costa Mesa, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Coastal IT Services aims to enhance the technological capabilities of businesses in the area.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Coastal IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Coastal IT Services serves businesses in Costa Mesa and nearby areas such as Newport Beach, Irvine, Santa Ana, and Huntington Beach, conveniently located near the 405 and 55 freeways. The office is also close to local landmarks like South Coast Plaza and the Costa Mesa Civic Center.
Pricing Model
Coastal IT Services typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Coastal IT Services provide in Costa Mesa, California, and which industries do you specialize in locally?▶
Coastal IT Services provides a range of IT solutions including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Coastal IT Services average response time for tickets in Costa Mesa, California, and do you offer after-hours support?▶
Coastal IT Services typically maintains a fast response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Coastal IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Coastal IT Services is equipped to handle cybersecurity measures and compliance requirements for industries governed by HIPAA and PCI standards, ensuring that client data is protected.
What does onboarding with Coastal IT Services look like for a new client, and how long does it take?▶
Onboarding with Coastal IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Coastal IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Coastal IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Coastal IT Services and is it per user, per device, or a flat monthly plan?▶
Coastal IT Services generally uses a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it be per user or per device.
Customer Reviews
I recently had the pleasure of working with Coastal IT Services to address a complex IT issue that was impacting our business operations. From start to finish, their service was exceptional. The team there demonstrated a high level of professionalism and expertise. They quickly diagnosed the problem and implemented an effective solution that minimized our downtime. Their comprehensive knowledge of IT systems and their ability to handle a wide range of IT needs is truly impressive. What stood out the most was their customer-focused approach. They took the time to understand our specific requirements and tailored their services accordingly. The communication throughout the process was clear and consistent, ensuring we were always informed about the progress. We now have a more robust and efficient IT infrastructure in place. Their support has been invaluable, and I would highly recommend them to any business in need of reliable and expert IT services.
Coastal IT is the best! They did everything from fixing my computer’s speed to installing my home security cameras. Best customer service and really efficient work. Will hire again and again!
Coastal IT killed it!! They fixed my wifi and helped me set up my TV to internet. Ravie knows all!