Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
My Support Services Group is a managed service provider based in Corona, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency, they serve various industries, providing tailored services that meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of My Support Services Group. They appreciate the proactive communication and the emphasis on security in their IT solutions, which fosters trust and satisfaction.
Service Coverage Area
My Support Services Group serves the Corona area and nearby cities such as Riverside, Norco, and Eastvale. They are conveniently located near the 91 and 15 freeways, close to landmarks like the Corona Heritage Park.
Pricing Model
The pricing model for My Support Services Group typically operates on a flat monthly basis with tiered options based on the services required. This structure allows for predictable budgeting for clients.
FAQ
What services does My Support Services Group provide in Corona, California, and which industries do you specialize in locally?▶
My Support Services Group offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and education.
How fast is My Support Services Group average response time for tickets in Corona, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Yes, My Support Services Group does offer after-hours support to ensure client needs are met at all times.
Does My Support Services Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, My Support Services Group is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with My Support Services Group look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does My Support Services Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
My Support Services Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with My Support Services Group and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with tiered options based on the services provided. This allows clients to choose a package that best fits their needs.
Customer Reviews