Industries Served
HealthcareRetailFinanceManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Miles IT is a managed service provider located in Commerce, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, retail, and finance. With a commitment to delivering reliable and responsive support, Miles IT helps businesses navigate the complexities of technology, ensuring they can focus on their core operations while benefiting from expert IT management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Miles IT for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Miles IT serves Commerce and surrounding areas including Bell, Maywood, Downey, and Los Angeles. The service area is accessible via major freeways such as I-5 and I-710, and is near landmarks like the Commerce Casino.
Pricing Model
Miles IT utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT costs effectively.
FAQ
What services does Miles IT provide in Commerce, California, and which industries do you specialize in locally?▶
Miles IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and finance.
How fast is Miles IT average response time for tickets in Commerce, California, and do you offer after-hours support?▶
Miles IT typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Miles IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Miles IT provides cybersecurity services and assists businesses in maintaining compliance with HIPAA and PCI standards.
What does onboarding with Miles IT look like for a new client, and how long does it take?▶
Onboarding with Miles IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Miles IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Miles IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Miles IT and is it per user, per device, or a flat monthly plan?▶
Miles IT operates on a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews
I have limited understanding of the digital /IT world, but need reliable service with additional compliance demands of working in the medical field. I often create a problem, and Miles IT always finds a solution, quickly and effortllessly. My most recent experince with Fox confirmed that my contract with Miles IT is one of the best decisions I have made for my practice.
Thank you very much Somjad, excellent analytical & debugging skills. Appreciate you reviving the printer! All the best, George Andujar
Excellent, knowledgeable service. The response time for help has been within an hour and many times immediately. If a junior tech needs to escalate the issue to a senior tech, it happens quickly and the problem is solved easily.
Thanks to Roy, I could connect to the Foundation program and did not waste too much time waiting. I was able to start doing payroll promptly. I appreciate your quick response. Great help! Susana
The people at Miles Tech are excellent. Totally service orientated and don't stop until your issues are resolved. And once they are, they still check in to make sure all is OK. I highly recommend them.