Industries Served
HealthcareFinanceEducationRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Community Health Group is a managed service provider located in Chula Vista, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in supporting healthcare organizations and other industries by ensuring reliable technology infrastructure, enhancing cybersecurity, and providing responsive support. Their services are designed to improve operational efficiency and safeguard sensitive data, making them a trusted partner for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Community Health Group for their responsiveness and reliability in managing IT services. Reviews highlight strong communication and effective cybersecurity measures, contributing to a secure and efficient technology environment.
Service Coverage Area
Community Health Group serves Chula Vista and nearby areas including San Diego, National City, and Imperial Beach. Major freeways such as I-5 and I-805 provide convenient access, and local landmarks include the Chula Vista Marina and the Living Coast Discovery Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Community Health Group provide in Chula Vista, California, and which industries do you specialize in locally?▶
Community Health Group provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving the healthcare industry, along with finance, education, and retail sectors.
How fast is Community Health Group average response time for tickets in Chula Vista, California, and do you offer after-hours support?▶
Community Health Group typically maintains a prompt response time for support tickets, often resolving issues within a few hours. They also offer after-hours support to ensure continuous service availability.
Does Community Health Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Community Health Group is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Community Health Group look like for a new client, and how long does it take?▶
Onboarding with Community Health Group involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Community Health Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Community Health Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Community Health Group and is it per user, per device, or a flat monthly plan?▶
Pricing at Community Health Group is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
Thank you "April " for her patience and detailed and professional explanation, which helped me solve my problem. Thank you again!
If you need medical transport, Day Lite, CHG's contractor, is safer. I would ask for them. CHG itself seems to overbook their drivers. My first ride was late, but couldn't contact me because she was driving. CHG should have relayed this information to me. My first return driver left in less than 5 minutes. This is not acceptable, being patients are often elderly and disabled, or staff have to bring patients out in wheelchairs after anesthesia due to liability. There we were on the sidewalk, the nurse and I, with my ride gone! In both instances, I had to call and straighten out my transport. No communication from CHG. My second return driver had something wrong with the wheel of their car. Constant shaking. The driver never drove under 75 mph on the freeway, sometimes over 80 mph, while following too closely. Pretty scary. I'm grateful for the service, but CHG seems to be cutting corners with scheduling, communication, and training of its drivers. Hire contractors or use taxi companies if you can't provide reliable and safe transportation.
I don't recommend community health group they don't answer phones I was on hold for 1 hour before they took the call and helped it doesn't matter what time I believe there firing staff
This managed care plan failed my father. He was hospitalized on 3/19 and has been in the hospital and skilled nursing facility until today, 8/23/2024. Last night, my father was informed he needed to be out of the skilled nursing facility today due to insurance denying additional days. Being a managed care plan in the state of California, CHG failed this member. Not only failed to reach out to coordinate any type of care, transition of care, discharge etc. this caused emotional Distress on my father and put him in a panic wondering how he was going to get back home with so many chronic conditions and still open wounds. CHG member services department were less than helpful and told me to file a grievance rather than help with the acute medical needs TODAY. What happened to coordination of care? What happened to assessing for social determinants of health? Access and barriers to care? CHG DO BETTER! I'm glad my dad has me to help navigate the healthcare system. How many members don't have someone knowledgeable or willing to step in and do the managed care plan's job?
I love this community health group they are no.1 very caring and very professional. The staff is top- notch and I would not trade them for another Insurance Company ever.