Industries Served
HealthcareFinanceRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
EPIQ Infotech is a managed service provider located in Cerritos, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services including network management, cybersecurity, and cloud solutions. By leveraging advanced technology and industry expertise, EPIQ Infotech aims to enhance operational efficiency and security for their clients, ensuring they can focus on their core business activities.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight EPIQ Infotech's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
EPIQ Infotech serves Cerritos and nearby areas including Long Beach, Downey, Norwalk, and Lakewood. The service area is accessible via major freeways such as the I-605 and I-5, and is close to landmarks like the Cerritos Center for the Performing Arts.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does EPIQ Infotech | JD Edwards Partners in US | JD Edwards Managed Services | JD Edwards Support/Consulting Services provide in Cerritos, California, and which industries do you specialize in locally?▶
EPIQ Infotech offers a variety of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and manufacturing.
How fast is EPIQ Infotech | JD Edwards Partners in US | JD Edwards Managed Services | JD Edwards Support/Consulting Services average response time for tickets in Cerritos, California, and do you offer after-hours support?▶
EPIQ Infotech typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does EPIQ Infotech | JD Edwards Partners in US | JD Edwards Managed Services | JD Edwards Support/Consulting Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, EPIQ Infotech is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with EPIQ Infotech | JD Edwards Partners in US | JD Edwards Managed Services | JD Edwards Support/Consulting Services look like for a new client, and how long does it take?▶
Onboarding with EPIQ Infotech involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does EPIQ Infotech | JD Edwards Partners in US | JD Edwards Managed Services | JD Edwards Support/Consulting Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
EPIQ Infotech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with EPIQ Infotech | JD Edwards Partners in US | JD Edwards Managed Services | JD Edwards Support/Consulting Services and is it per user, per device, or a flat monthly plan?▶
Pricing at EPIQ Infotech is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses.
Customer Reviews
JDE is the absolute worst construction accounting software I have ever used. My company implemented it over 4 years ago and to this day I still struggle with the interface and I am very computer-savvy. As a PM I have literally considered switching companies to get away from this software. It takes over 15 clicks and multiple inputs to produce a cost report. Their interface is very cumbersome and is barely a step above DOS. Do yourself a favor and stay away from JDE.