Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Shields Networking is a managed service provider based in Carmel, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, Shields Networking helps organizations streamline their IT infrastructure, ensuring reliable performance and compliance with industry standards.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients commonly praise Shields Networking for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Shields Networking serves Carmel and nearby areas including Monterey, Pacific Grove, and Salinas. Major freeways in the vicinity include Highway 1 and Highway 68, with recognizable landmarks such as Point Lobos State Natural Reserve and Carmel Beach.
Pricing Model
Shields Networking typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Shields Networking provide in Carmel, California, and which industries do you specialize in locally?▶
Shields Networking offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Shields Networking average response time for tickets in Carmel, California, and do you offer after-hours support?▶
Shields Networking typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service availability.
Does Shields Networking handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Shields Networking offers cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with Shields Networking look like for a new client, and how long does it take?▶
Onboarding with Shields Networking involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Shields Networking support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Shields Networking supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Shields Networking and is it per user, per device, or a flat monthly plan?▶
Shields Networking generally uses a flat monthly pricing model with tiered options based on the services provided, allowing for flexible budgeting based on user or device needs.
Customer Reviews