Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSVMware
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Zoom Professional Services is a managed service provider located in Carlsbad, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. By leveraging advanced technology and industry best practices, Zoom Professional Services delivers tailored support to enhance productivity and safeguard critical data for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Zoom Professional Services. Many reviews emphasize the strong communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Zoom Professional Services serves Carlsbad and surrounding areas including Oceanside, Encinitas, and Vista. The business is conveniently located near the I-5 and I-78 freeways, close to the Carlsbad Premium Outlets.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does Zoom Professional Services provide in Carlsbad, California, and which industries do you specialize in locally?▶
Zoom Professional Services provides managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Zoom Professional Services average response time for tickets in Carlsbad, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Zoom Professional Services also offers after-hours support to ensure client needs are met at all times.
Does Zoom Professional Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Zoom Professional Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Zoom Professional Services look like for a new client, and how long does it take?▶
Onboarding with Zoom Professional Services involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Zoom Professional Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Zoom Professional Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Zoom Professional Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Zoom Professional Services is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews