Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
V.I. Experts – California IT Services is a managed service provider located in Carlsbad, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, V.I. Experts serves various industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight V.I. Experts' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, providing peace of mind for businesses.
Service Coverage Area
V.I. Experts serves Carlsbad and nearby areas including Oceanside, Encinitas, Vista, and San Marcos. The service area is accessible via major freeways such as I-5 and I-78, with local landmarks including the Carlsbad Village and Legoland California.
Pricing Model
The pricing model is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate different business needs.
FAQ
What services does V.I. Experts – California IT Services provide in Carlsbad, California, and which industries do you specialize in locally?▶
V.I. Experts provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is V.I. Experts – California IT Services average response time for tickets in Carlsbad, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. V.I. Experts also offers after-hours support to ensure clients receive assistance when needed.
Does V.I. Experts – California IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, V.I. Experts is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with V.I. Experts – California IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of services. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does V.I. Experts – California IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
V.I. Experts supports a variety of tools and platforms including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with V.I. Experts – California IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
Customer Reviews
We are so grateful for the VI Experts support team. They are responsive and really do the research to find solutions for our IT issues. They also went the extra mile to help us out when we were having issues with our internet provider. They are a great group and I highly recommend them for smaller businesses who outsource IT.
I can’t express how comforting it is to know that VI Experts is just a phone call away. Each and every one or the techs at VI is friendly, helpful, knowledgeable and professional. In almost 4 years of regularly calling on them, I’ve never had a bad experience! So grateful for VI and the level of care they give their clients! Highly recommend!
Every single time I have called VI Experts (and I've called a LOT!),. the person on the other end was responsive, helpful, professional and kind. I love working with them and HIGHLY recommend them for all kinds of tech issues, large or small. They are the BEST!
Fast and efficient support!
Great Job!