Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
San Diego Computer Help is a managed service provider based in Carlsbad, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a commitment to reliability and customer satisfaction, they help businesses navigate the complexities of technology.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend San Diego Computer Help for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
San Diego Computer Help serves Carlsbad and surrounding areas such as Oceanside, Encinitas, Vista, and San Marcos. The service area is accessible via major freeways including Interstate 5 and Highway 78, with landmarks like the Carlsbad Premium Outlets and Legoland California nearby.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available, accommodating various business sizes and needs. This model allows for predictable budgeting and comprehensive service coverage.
FAQ
What services does San Diego Computer Help provide in Carlsbad, California, and which industries do you specialize in locally?▶
San Diego Computer Help offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is San Diego Computer Help average response time for tickets in Carlsbad, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. San Diego Computer Help also provides after-hours support to ensure that client needs are met promptly.
Does San Diego Computer Help handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, San Diego Computer Help is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with San Diego Computer Help look like for a new client, and how long does it take?▶
Onboarding with San Diego Computer Help involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does San Diego Computer Help support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
San Diego Computer Help supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with San Diego Computer Help and is it per user, per device, or a flat monthly plan?▶
Pricing with San Diego Computer Help is based on a flat monthly plan with tiered options, allowing businesses to choose a structure that best fits their size and service needs.
Customer Reviews
Charles came to my home and fixed what I thought was an impossible problem, and for a reasonable price. Several weeks later, I had trouble getting my email, and Alex was able to fix it remotely. He never made me feel stupid for having computer trouble, and the charges — each time — were very reasonable. I definitely recommend Sam Diego Computer Help for anyone looking for assistance with Apple and PC products.
Nile did a great job with his work. He showed up on time and configured our network in just minutes. He was respectful and informed me of everything he was doing to get our software to work correctly over the internet. I would highly recommend San Diego Computer Help for any business who needs IT services.
Ross was out to our house to help me with my Mac desktop, my iPad and my iPhone. He was so knowledgeable and efficient, friendly and helpful, and he was able to solve problems that have been frustrating me for months! He did a great job, and accomplished everything on my list in a very short time. I highly recommend Ross Zafar and would gladly call him and San Diego Computer Help again. Carol L.
I have needed help on several computer issues since I found san diego computer help and each time have had my issues taken care of promptly, courteously and expertly. Today Alex treated me adult to adult, I never felt as if he talked down to me, very professional. We will continue to use this company in the future.
Brought my computer in a couple of months back because of a bad power supply. Got a call said the power supply fixed but video card is now bad. No issues prior with the video card. Had to buy another video card and had them installed. Computer hasn't been the same since. Very slow now. Hadn't needed to use my DVD player/burner until this evening and now realizing that no longer works. The only reason they are getting two starts is because they were polite. Otherwise, I am very frustrated at what I got back. Never again.