Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
EPhost is a managed service provider located in Carlsbad, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while EPhost manages their IT infrastructure. With a commitment to reliability and security, EPhost serves various industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend EPhost for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
EPhost serves the Carlsbad area and nearby cities such as Oceanside, Encinitas, and Vista. Major freeways include Interstate 5 and Highway 78, with local landmarks like the Carlsbad Premium Outlets and Legoland California.
Pricing Model
EPhost typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does EPhost provide in Carlsbad, California, and which industries do you specialize in locally?▶
EPhost provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is EPhost average response time for tickets in Carlsbad, California, and do you offer after-hours support?▶
EPhost typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does EPhost handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, EPhost is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with EPhost look like for a new client, and how long does it take?▶
Onboarding with EPhost involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does EPhost support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
EPhost supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with EPhost and is it per user, per device, or a flat monthly plan?▶
EPhost generally offers a flat monthly pricing model with tiered options based on services. This allows businesses to choose plans that fit their specific needs, whether it be per user or per device.
Customer Reviews
As a web developer, I was looking for a new web host for my clients. The previous host I used was bought out by another company, and their hosting became unreliable and their customer support virtually non-existant. So I looked for a new host that obviously had good reviews, 24/7/365 customer support, ColdFusion support, and competitive pricing. I was fortunate to come across EPhost. Their hosting just works. I don't believe there has been a single bit of downtime, or any issue for that matter, since I moved my clients to EPhost. And their customer support is top-notch. They have extensive phone support hours and respond to emails very quickly. They go out of their way to help address questions that arise, even when indications are that the issues aren't related to hosting. Thanks to Joe and everyone at EPhost. I wholeheartedly recommend them.
I've worked with EPhost for the last 18 years and have been very happy with their level of service and support. Their owner, Joe Rebis, is very dedicated to his customers and the support staff is great to work with. If you are looking for a full service hosting provider that cares about you and your business, you should work with EPhost.
My agency has been using – and referring clients to – EPHost for probably coming up on 15 years. Downtime is rare, they have a lot of offerings so it's easy to get our clients on the right plan, and they always go out of their way to help us whenever we have an issue (or can't figure something out). Joe Rebis is the best, I cannot recommend his company enough.
I have had my Real Estate website hosted at EPHost for several years now. Very communicative staff and Joe the Owner is always a pleasure to work with. He'll go the extra mile and gives you confidence he's putting you, his customer, first. If your business needs an online presence like mine does then you will want to have EPHost on your side.
Our company Pure water Technology of San Diego uses them and they are absolutely the most fantastic company. They are professional and extremely helpful always going above and beyond to make sure our questions or issues are resolved promptly. Every time you call you get someone on the phone who is knowledgeable and professional and helps you right away. I've worked with a lot of other like companies and EPHost is by far the best and I couldn't recommend them enough.