Basics-n-Beyond – Apple Authorized Service Provider in Carlsbad, California – Managed Service Provider
Industries Served
HealthcareRetailFinanceEducationManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoApple
Certifications
Apple Authorized Service ProviderMicrosoft Certified PartnerCompTIA Security+
Overview

Basics-n-Beyond – Apple Authorized Service Provider is a managed service provider located in Carlsbad, California. They specialize in delivering comprehensive IT solutions to local businesses, focusing on enhancing operational efficiency and security. Their services cater to various industries, ensuring that clients receive tailored support that meets their specific needs. With a commitment to reliability and customer satisfaction, they aim to empower businesses through technology.

Services
  • managed endpoints
  • network monitoring
  • cloud migrations
  • help desk
  • cybersecurity
  • backups
Review Summary

Clients frequently commend Basics-n-Beyond for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, contributing to a positive overall experience.

Service Coverage Area

Basics-n-Beyond serves the Carlsbad area and nearby cities such as Oceanside, Encinitas, and Vista. Major freeways include Interstate 5 and Highway 78, with local landmarks like the Carlsbad Premium Outlets and Legoland California.

Pricing Model

Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.

FAQ

Basics-n-Beyond offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, finance, education, and manufacturing.

The average response time for tickets is typically within a few hours during business hours. Basics-n-Beyond also provides after-hours support to ensure that critical issues are addressed promptly.

Yes, Basics-n-Beyond is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.

Onboarding typically involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process can take a few weeks, depending on the complexity of the client's needs.

Basics-n-Beyond supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.

Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate various business needs.

Customer Reviews

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