Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Trident Services is a managed service provider located in Capitola, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Trident Services aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Trident Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Trident Services serves Capitola and nearby areas including Santa Cruz, Soquel, Aptos, and Watsonville, with easy access via Highway 1 and Highway 17. Local landmarks include the Capitola Village and the Santa Cruz Beach Boardwalk.
Pricing Model
Trident Services typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Trident Services provide in Capitola, California, and which industries do you specialize in locally?▶
Trident Services provides managed IT services including network monitoring, cybersecurity, and cloud solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Trident Services average response time for tickets in Capitola, California, and do you offer after-hours support?▶
Trident Services aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Trident Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Trident Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Trident Services look like for a new client, and how long does it take?▶
Onboarding with Trident Services involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Trident Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Trident Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Trident Services and is it per user, per device, or a flat monthly plan?▶
Trident Services generally uses a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose what best fits their needs.
Customer Reviews