Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ITque – IT Services San Jose is a managed service provider based in Campbell, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that organizations can focus on their core operations while ITque handles their technology needs. With a commitment to reliability and customer satisfaction, ITque serves a diverse range of industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed IT services
- Network monitoring
- Cloud solutions
- Cybersecurity services
- Data backups
- Help desk support
Review Summary
Clients frequently commend ITque for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
ITque serves the Campbell area and nearby cities including San Jose, Cupertino, and Los Gatos. Major freeways such as Highway 17 and Interstate 280 provide convenient access, while local landmarks include the Campbell Park and the Pruneyard Shopping Center.
Pricing Model
ITque typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does ITque – IT Services San Jose provide in Campbell, California, and which industries do you specialize in locally?▶
ITque offers a range of services including managed IT services, network monitoring, cybersecurity, and cloud solutions. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is ITque – IT Services San Jose average response time for tickets in Campbell, California, and do you offer after-hours support?▶
ITque typically maintains a rapid response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does ITque – IT Services San Jose handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ITque is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with ITque – IT Services San Jose look like for a new client, and how long does it take?▶
Onboarding with ITque involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ITque – IT Services San Jose support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ITque supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ITque – IT Services San Jose and is it per user, per device, or a flat monthly plan?▶
ITque operates on a flat monthly pricing model with tiered options, allowing businesses to choose plans based on their specific needs, whether per user or per device.
Customer Reviews