Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
BCS365 is a managed service provider located in Campbell, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, BCS365 aims to empower businesses by providing tailored IT strategies and support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend BCS365 for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
BCS365 serves the Campbell area and nearby cities such as San Jose, Cupertino, and Los Gatos. The service area is accessible via major freeways including Highway 17 and Interstate 280, and is close to landmarks like the Campbell Park and the Pruneyard Shopping Center.
Pricing Model
BCS365 typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does BCS365 provide in Campbell, California, and which industries do you specialize in locally?▶
BCS365 provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is BCS365 average response time for tickets in Campbell, California, and do you offer after-hours support?▶
BCS365 typically maintains a rapid response time for support tickets, often resolving issues within hours. They also offer after-hours support to ensure continuous service.
Does BCS365 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BCS365 is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with BCS365 look like for a new client, and how long does it take?▶
Onboarding with BCS365 involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does BCS365 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BCS365 supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with BCS365 and is it per user, per device, or a flat monthly plan?▶
BCS365 offers a flat monthly pricing model with tiered options based on services, allowing clients to choose between per user or per device pricing depending on their needs.
Customer Reviews