Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
RescuTechs is a managed service provider located in Camarillo, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry expertise, RescuTechs supports various sectors, ensuring that clients can focus on their core business while relying on robust IT support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend RescuTechs for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
RescuTechs serves the Camarillo area and nearby cities such as Oxnard, Thousand Oaks, and Ventura. The service area is accessible via major freeways including the US-101 and CA-34, with landmarks like the Camarillo Premium Outlets and the California State University Channel Islands.
Pricing Model
Pricing at RescuTechs is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does RescuTechs provide in Camarillo, California, and which industries do you specialize in locally?▶
RescuTechs provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is RescuTechs average response time for tickets in Camarillo, California, and do you offer after-hours support?▶
RescuTechs typically responds to support tickets within a few hours during business hours. They also offer after-hours support for urgent issues.
Does RescuTechs handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, RescuTechs is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI standards.
What does onboarding with RescuTechs look like for a new client, and how long does it take?▶
Onboarding with RescuTechs involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks depending on the complexity of the client's needs.
What tools and platforms does RescuTechs support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
RescuTechs supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with RescuTechs and is it per user, per device, or a flat monthly plan?▶
Pricing at RescuTechs is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on service tiers.
Customer Reviews
This company, and especially Edsel, have been a great group to deal with. I have lived in Camarillo for two years, and continually had computer problems with both my computer and my grandson's. I have dealt with Staples, rude and useless, and two other companies, also not very cooperative. RescuTechs have been so helpful; friendly staff when calling; quick responses to my needs; assistance with anything related to my computer, and they come to my home so I do not have to drag either laptop to their location. I worked for a large educational institution for 35 years and always had quick assistance and now I can count on RescuTechs. for quick assistance. Edsel is patient answering my questions; assisting me in processes; and is totally helpful in every way. My stress over computers is over. My rating would be six stars for the absolute best and more.
RescuTechs (Etsel Skelton) is fair, honest, prompt, knowledgeable and fixed our issues. He made our small business computers better than new. We have called him for help on more than one occasion and would not hesitate to do so again. Etsel is one of the good guys.
After having purchased a new laptop from Dell (never, ever again!), I started having bio issues and my laptop keep recycling to a blue screen. I naturally called Dell, and they had me purchase a "software" contract which apparently was different from my valid hardware warranty. After seven hours on the phone with them, and being hung up on 13 times, I decided they were useless and needed to find another alternative. I was hesitant to have someone touch my laptop, as we use if for business, none the less take it to their office to fix it. I did a decent amount of due diligence online and decided to try ResucTechs. I called, and the owner, Etsel Skelton, answered the phone. I explained the issue and he came over later that day which impressed me. He checked the entire system and explained that he needed to take it back to the shop in order to back up the system and then re-install. Two days later he returned the laptop, made a few more adjustments to my personal taste and it has been problem free since. RescuTechs knows what they are doing, do it efficiently at a reasonable cost, and remain there for you should any other issues arise. I would wholeheartedly recommend them.
RescuTechs has been our go-to source for maintaining our home computers for over seven years. The techs are knowledgeable and thorough, and provide timely support at reasonable rates. I sincerely recommend RescuTechs for your computer needs! Tim Hanson Ventura
Etsel came to my home and was the best! He showed me how to secure all my computer files externally to a cloud base service. He set it up so I don't ever have to manually do anything. I gave him a laundry list of things to fix and they were all done within the hour. I am so grateful.