Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Level 4 Services is a managed service provider located in Calabasas, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Level 4 Services aims to empower organizations by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Level 4 Services' responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Level 4 Services serves Calabasas and nearby areas including Agoura Hills, Hidden Hills, Westlake Village, and Malibu. Major freeways in the vicinity include the 101 and 23, with local landmarks such as the Calabasas Commons and the Malibu Creek State Park.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on the services required. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Level 4 Services provide in Calabasas, California, and which industries do you specialize in locally?▶
Level 4 Services provides a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Level 4 Services average response time for tickets in Calabasas, California, and do you offer after-hours support?▶
Level 4 Services typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Level 4 Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Level 4 Services provides cybersecurity solutions that help businesses comply with HIPAA and PCI regulations, ensuring data protection and security.
What does onboarding with Level 4 Services look like for a new client, and how long does it take?▶
Onboarding with Level 4 Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Level 4 Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Level 4 Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Level 4 Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Level 4 Services is based on a flat monthly plan with tiered options, allowing clients to choose the services that best fit their needs, whether per user or per device.
Customer Reviews