Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Support LA is a managed service provider based in Calabasas, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on responsiveness and reliability, IT Support LA aims to enhance the technological capabilities of small to medium-sized enterprises in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight IT Support LA's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
IT Support LA serves Calabasas and surrounding areas including Agoura Hills, Hidden Hills, Westlake Village, and Malibu. Major freeways include the 101 and 23, with local landmarks such as the Calabasas Commons and the Malibu Creek State Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does IT Support LA provide in Calabasas, California, and which industries do you specialize in locally?▶
IT Support LA offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is IT Support LA average response time for tickets in Calabasas, California, and do you offer after-hours support?▶
IT Support LA typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure continuous service.
Does IT Support LA handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Support LA is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with IT Support LA look like for a new client, and how long does it take?▶
Onboarding with IT Support LA involves an initial assessment, setup of services, and training. This process typically takes a few weeks depending on the complexity of the client's needs.
What tools and platforms does IT Support LA support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Support LA supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to meet client needs.
How does pricing work with IT Support LA and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Support LA is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to the client's requirements.
Customer Reviews
I had a fantastic experience working with the IT Support LA team. They are incredibly professional and supportive. I was very happy to work with such a responsive teamâ€â€they answered all my questions quickly and resolved the issue in no time. Thank you for the great support!
IT Support LA was quick to respond to a laptop threat working diligently and efficiently to resolve the issue. Erik got it cleaned up and running quicker than expected.
Our law firm has used IT Support LA for several years now and there's one thing that has become eminently clear from working with this company–they will go above and beyond to assist your personnel and staff to ensure that tech-related disruptions are minimized in scope and consequence. The IT Support LA team is committed to making sure that our law firm remains well-equipped and well cared after. If your law firm or business needs an IT solution, I would sincerely recommend IT Support LA.
Very responsive. IT Support was able to complete our new hire laptop set up to our specific specification. Quick and efficient service
In the dozen-or-so encounters I have had with IT Support LA over the last year, I have never had one that wasn't extremely efficient and helpful. It feels like they're that guy in the cubicle next to you that is there every day, knows the answers to everything, and is always super eager to help. THANK YOU SO MUCH Isai Catalan, Leedor Habot, David Gonzalez, Andrew Schiff, and all the other amazing techies!