Industries Served
HealthcareFinanceRetailLegalEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Castellan is a managed service provider based in Calabasas, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Castellan aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Castellan for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
Castellan serves the Calabasas area and nearby cities such as Agoura Hills, Woodland Hills, and Malibu. Major freeways include the 101 and 405, with recognizable landmarks like the Calabasas Commons and the Malibu Creek State Park.
Pricing Model
Castellan employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Castellan provide in Calabasas, California, and which industries do you specialize in locally?▶
Castellan provides a variety of IT services including managed IT, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Castellan average response time for tickets in Calabasas, California, and do you offer after-hours support?▶
Castellan typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Castellan handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Castellan provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with Castellan look like for a new client, and how long does it take?▶
Onboarding with Castellan involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Castellan support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Castellan supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Castellan and is it per user, per device, or a flat monthly plan?▶
Castellan uses a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that fits their specific needs.
Customer Reviews