Industries Served
HealthcareFinanceRetailEducationEntertainment
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
SimplyRem is a managed service provider based in Burbank, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on responsiveness and reliability, SimplyRem aims to enhance the technological capabilities of businesses in the area, allowing them to thrive in a competitive environment.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend SimplyRem for their quick response times and reliable service. The team is noted for their effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
SimplyRem serves Burbank and surrounding areas including Glendale, Pasadena, and North Hollywood. Major freeways nearby include the 5 and 134, with recognizable landmarks such as the Burbank Town Center and the Warner Bros. Studio.
Pricing Model
SimplyRem typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does SimplyRem provide in Burbank, California, and which industries do you specialize in locally?▶
SimplyRem provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is SimplyRem average response time for tickets in Burbank, California, and do you offer after-hours support?▶
SimplyRem typically has a rapid response time for tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does SimplyRem handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SimplyRem is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with SimplyRem look like for a new client, and how long does it take?▶
Onboarding with SimplyRem involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity.
What tools and platforms does SimplyRem support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SimplyRem supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with SimplyRem and is it per user, per device, or a flat monthly plan?▶
SimplyRem operates on a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses in budgeting their IT expenses.
Customer Reviews