Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
WAMS, Inc. is a managed service provider based in Brea, California, offering comprehensive IT support and solutions to local businesses. They specialize in delivering reliable technology services, including network management, cybersecurity, and cloud solutions. By focusing on the unique needs of small to medium-sized enterprises, WAMS, Inc. helps enhance operational efficiency and security, allowing clients to concentrate on their core business activities.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend WAMS, Inc. for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
WAMS, Inc. serves Brea and surrounding areas including Fullerton, Yorba Linda, Placentia, and La Habra. The service area is accessible via major freeways such as the 57 and 91, with landmarks like the Brea Mall and Carbon Canyon Regional Park.
Pricing Model
WAMS, Inc. typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does WAMS, Inc. – IT Support Company and Managed IT Services Provider provide in Brea, California, and which industries do you specialize in locally?▶
WAMS, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is WAMS, Inc. – IT Support Company and Managed IT Services Provider average response time for tickets in Brea, California, and do you offer after-hours support?▶
WAMS, Inc. typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does WAMS, Inc. – IT Support Company and Managed IT Services Provider handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, WAMS, Inc. provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with WAMS, Inc. – IT Support Company and Managed IT Services Provider look like for a new client, and how long does it take?▶
Onboarding with WAMS, Inc. involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does WAMS, Inc. – IT Support Company and Managed IT Services Provider support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
WAMS, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with WAMS, Inc. – IT Support Company and Managed IT Services Provider and is it per user, per device, or a flat monthly plan?▶
WAMS, Inc. generally uses a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose the plan that best fits their needs.
Customer Reviews
It’s such a pleasure collaborating with the team at WAMS. It’s rare to find an MSP that truly knows their industry inside and out, but WAMS does exactly that. Their depth of expertise in IT support for law firms is unmatched. No one else is doing it quite like they are.
After a thorough search for the perfect outside IT consulting company, our firm made the move from a full-time IT person to WAMS to handle all our IT needs. The team at WAMS made the transition as smooth as possible and worked with all of our employees to ensure their needs were met. Our dedicated Senior System Analyst has been and continues to be amazing. He’s responsible, knowledgeable, and professional. We’d be lost without him. In addition, the administrative and support teams at WAMS are equally as professional. Whenever we have questions regarding a computer issue, contract, invoice, or scheduling, they are quick to respond, and issues are resolved promptly. We enjoy working with WAMS and they are an integral part of our business. We’re looking forward to working with them for many years to come.
Our firm made a decision to transfer our network from onsite to “the Cloud†and we chose WAMS to implement the process about five years ago. The team at WAMS has been maintaining our cloud (through the pandemic and the shift to a more remote environment) and their personal service has been fantastic. WAMS has been a competent, responsive IT consultant throughout every area of our practice.
I worked with a WAMS engineer on setting up some critical infrastructure for our business that was time sensitive. The WAMS team came together quickly to address our needs, answered all my questions, and followed through on ensuring everything was completed in a timely fashion. We rely on WAMS not only to deliver great service for our “every day support†but also walk alongside us during critical, time-sensitive projects as well.
Our firm is pleased with the services provided by WAMS, Inc. Their team is consistently professional and dedicated to addressing our needs. We’ve seen notable improvements in our systems’ efficiency since partnering with them in 2019.