Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Network Zen is a managed service provider located in Brea, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions including cybersecurity, cloud services, and IT support, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, Network Zen delivers tailored services that help businesses navigate the complexities of technology while ensuring reliable support and maintenance.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Network Zen for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses. Overall, reviews highlight a strong partnership approach to IT management.
Service Coverage Area
Network Zen serves Brea and nearby cities such as Fullerton, Yorba Linda, and Placentia. The service area is accessible via major freeways including the 57 and 91, with local landmarks like the Brea Mall and Carbon Canyon Regional Park.
Pricing Model
Network Zen typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Network Zen provide in Brea, California, and which industries do you specialize in locally?▶
Network Zen provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Network Zen average response time for tickets in Brea, California, and do you offer after-hours support?▶
Network Zen typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Network Zen handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Network Zen is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Network Zen look like for a new client, and how long does it take?▶
Onboarding with Network Zen involves an initial assessment, setup of services, and training for staff. This process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does Network Zen support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Network Zen supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Network Zen and is it per user, per device, or a flat monthly plan?▶
Network Zen uses a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses to choose plans that suit their needs.
Customer Reviews
This is simply unbelievable! It's really wonderful. Network Zen is worth much more than I paid. Network Zen has completely surpassed our expectations and continues to do so everyday. I have gotten at least 50 times the value from Network Zen. It's exactly what I've been looking for. It's the perfect solution for our business!
Network Zen has been an excellent office technology partner for our company. Quick and easy to get a hold of when we need a project to be completed.
Great service and great people. Always good to connect here with this team. Thank you.
Great Company! Quality Service!
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