Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Zito Media is a managed service provider located in Borrego Springs, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while Zito Media handles their technology needs. With a commitment to reliability and customer satisfaction, Zito Media serves various industries, helping businesses enhance their productivity and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Zito Media for their responsiveness and reliability in managing IT services. Many reviews highlight the company's effective communication and commitment to security, although some feedback indicates areas for improvement.
Service Coverage Area
Zito Media serves Borrego Springs and surrounding areas including Palm Desert, La Quinta, and Julian. The service area is accessible via major freeways such as Highway 78 and Highway 86, with local landmarks like the Anza-Borrego Desert State Park.
Pricing Model
Zito Media offers flexible pricing structures, typically based on a per user or per device model. They may also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does Zito Media provide in Borrego Springs, California, and which industries do you specialize in locally?▶
Zito Media provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is Zito Media average response time for tickets in Borrego Springs, California, and do you offer after-hours support?▶
Zito Media aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Zito Media handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Zito Media is equipped to handle cybersecurity measures and compliance requirements for industries such as healthcare and finance, including HIPAA and PCI standards.
What does onboarding with Zito Media look like for a new client, and how long does it take?▶
Onboarding with Zito Media involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Zito Media support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Zito Media supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Zito Media and is it per user, per device, or a flat monthly plan?▶
Zito Media offers pricing models that can be based on a per user or per device basis, as well as flat monthly plans with tiered options to accommodate different business sizes and needs.
Customer Reviews
Boy, this company is severely mismanaged. I am not even a customer, and am literally trying to give them my money and they are making it impossible. I will just go somewhere else. I bought a house and am trying to take over the pervious owners internet. I have no obligation to do so, but didn't mind if it would save her a cancelation fee. Then they would have my business. I have called 6 times and received 6 different answers. That they cant do it, that I need to complete a transfer form, its the wrong department, i will get a call back or for me to call a specific number which is again another wrong department. I did fill out the transfer form and emailed it to them after finding the valid email. The one listed on the concent form is no longer valid. Every person I spoke to was misinformed, rude, short and annoyed.
Zito got me hooked up with fiber optic internet and it is amazing. I had AT&T "high speed" DSL which moved at a glacial pace & finally not at all. The Zito tech was great and I am enjoying the Internet (and Prime/Netflix) the way it is supposed to be. Thank you Zito!!!
I was happy with the installation. Zito responded quickly to my request for internet. Oscar did a great job with the installation & he explained the service in a thoughtful and understandable manner.
Roberto did a great job for the installation. Service is ok, not great. My laptop is constantly warning me that my Internet connection is not secure and either the router needs to be upgraded in it security or replaced with a more secure router.
If I could’ve left zero stars I would have. Their Internet is horrible and their customer service is even worse. It took us two phone calls and five people to cancel our service. They kept trying to send us to the retention department, retention would be the opposite of cancellation. we were so frustrated having to repeat our information over and over and over again. Actually, Brittany in the retention department was extremely rude and kept telling us not to be rude to her or frustrated. Can you believe that? While we were trying to cancel, they wanted to know where we were moving to and why we weren’t transferring the service to the new address. It is none of their business! Run don’t walk away from this hideous company.