Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Francis IT is a managed service provider located in Borrego Springs, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Francis IT serves a diverse range of industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Francis IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Francis IT serves Borrego Springs and nearby areas including Julian, Ramona, and Ocotillo Wells. Major freeways in the vicinity include Highway 78 and Highway 86, with local landmarks such as the Anza-Borrego Desert State Park.
Pricing Model
Francis IT offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to accommodate varying business needs.
FAQ
What services does Francis IT provide in Borrego Springs, California, and which industries do you specialize in locally?▶
Francis IT provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and education.
How fast is Francis IT average response time for tickets in Borrego Springs, California, and do you offer after-hours support?▶
Francis IT typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Francis IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Francis IT is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Francis IT look like for a new client, and how long does it take?▶
Onboarding with Francis IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Francis IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Francis IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with Francis IT and is it per user, per device, or a flat monthly plan?▶
Francis IT offers pricing based on a per user or per device model, as well as flat monthly plans with tiered options to suit different business needs.
Customer Reviews
Jamie is careful, conscientious, and goes the extra mile to get it right; even if it costs him more time, he doesn’t charge the customer more. He takes it as a challenge to figure out the problem. And he is the nicest guy! You’ll love working with him.