Industries Served
HealthcareRetailEducationManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
CompTIA A+Microsoft Certified PartnerCisco Certified Network Associate
Overview
IT Medic is a managed service provider located in Bishop, California, specializing in IT solutions for local businesses. They offer a range of services including network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, IT Medic delivers reliable support tailored to the unique needs of the community.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT Medic for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for local businesses.
Service Coverage Area
IT Medic serves Bishop and surrounding areas including Big Pine, Lone Pine, and Mammoth Lakes. Major freeways in the vicinity include US-395 and CA-168, with local landmarks such as the Bishop City Park and the Eastern Sierra Museum.
Pricing Model
IT Medic typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does IT Medic provide in Bishop, California, and which industries do you specialize in locally?▶
IT Medic provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is IT Medic average response time for tickets in Bishop, California, and do you offer after-hours support?▶
IT Medic aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does IT Medic handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Medic is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that local businesses meet necessary regulatory standards.
What does onboarding with IT Medic look like for a new client, and how long does it take?▶
Onboarding with IT Medic involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does IT Medic support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Medic supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Medic and is it per user, per device, or a flat monthly plan?▶
IT Medic utilizes a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews