Industries Served
HealthcareFinanceLegalRetailReal Estate
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
We Solve Problems is a managed service provider based in Beverly Hills, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, We Solve Problems serves a diverse range of industries, providing tailored solutions that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of We Solve Problems. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
We Solve Problems serves Beverly Hills and surrounding areas, including West Hollywood, Culver City, and Santa Monica. Major freeways nearby include the 10 and 405, with recognizable landmarks such as the Beverly Hills Hotel and Rodeo Drive.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does We Solve Problems provide in Beverly Hills, California, and which industries do you specialize in locally?▶
We Solve Problems offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, legal, retail, and real estate.
How fast is We Solve Problems average response time for tickets in Beverly Hills, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. We Solve Problems also offers after-hours support to ensure clients receive assistance when needed.
Does We Solve Problems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, We Solve Problems provides cybersecurity services that include compliance support for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with We Solve Problems look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does We Solve Problems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
We Solve Problems supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with We Solve Problems and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible, with options available on a per-user or per-device basis, as well as flat monthly plans that can be tailored to fit different service tiers and client needs.
Customer Reviews
I have been working with We Solve Problems for the past four years and I am continually impressed with their exceptional service and expertise. Throughout our long-term partnership, they have consistently delivered outstanding results and provided solutions that truly meet our needs. The team at We Solve Problems is incredibly knowledgeable and attentive. Over the years, they have taken the time to understand our specific requirements and have tailored their solutions to exceed our expectations. Their deep expertise in problem-solving is evident in the quality and consistency of their work. Communication has always been outstanding. They keep us informed every step of the way and are always available to answer any questions we have. This level of transparency and responsiveness makes us feel valued as a client every single day. What sets We Solve Problems apart is their unwavering dedication to delivering results. They approach every challenge with creativity and efficiency, ensuring that all issues are resolved promptly and effectively. Their innovative approach and attention to detail have truly made a significant impact on our business. I highly recommend We Solve Problems to anyone in need of reliable and expert problem-solving services. Their professionalism, expertise, positive attitude, and commitment to customer satisfaction make them a standout choice. Thank you, We Solve Problems, for your exceptional service and for being a trusted partner over the past four years!
In 2017 we were on the hunt for an IT company for our small 6 person team. I was asking around to friends/work colleagues and was lucky to have been recommended to We Solve Problems. Met the partners Ashkaan and Ben immediately got along with them and knew they were an amazing team and had a standout company. Shortly after, we signed up with them. Ever since, I've never had to think about renewing our agreement, or been unsatisfied with their service. Although you do work with all of their staff, they are still small enough that you get to know each of them over time, and able to create a personal and professional relationship, each one helpful and nice. Standouts/shoutouts to Emma, Cesar and Tyler and of course Ashkaan. Highly recommend hiring We Solve Problems for any and all your IT needs.
WeSolve has been a pleasure to work with for the past few years and I look forward to continuing to work with them. They have an excellent team, who is always prompt, professional and courteous. The team consistently goes above and beyond.
We've been working with the WSP team for many years and we couldn't be happier. They understand our specific needs, are quick to respond, and always bring solutions to the table. We consider them as partners and collaborators rather then just IT. If you need quick and friendly service, they're the team to use.
The We Solve Problems team is responsive, thorough and quick when it comes to addressing our IT needs. Whether it is a problem or proactive improvements that we need help with, We Solve Problems always has the right solution to keep our business moving forward.