Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Network Resource IT Services is a managed service provider located in Berkeley, California, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, they aim to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Network Resource IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security. Overall, customer feedback highlights a commitment to quality service and support.
Service Coverage Area
Network Resource IT Services serves Berkeley and surrounding areas including Oakland, Albany, El Cerrito, and Richmond. Major freeways include Interstate 80 and Highway 24, with landmarks such as the University of California, Berkeley and Tilden Regional Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Network Resource IT Services provide in Berkeley, California, and which industries do you specialize in locally?▶
Network Resource IT Services offers a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Network Resource IT Services average response time for tickets in Berkeley, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours, and Network Resource IT Services does offer after-hours support to ensure client needs are met promptly.
Does Network Resource IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Network Resource IT Services provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Network Resource IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Network Resource IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Network Resource IT Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Network Resource IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to fit different business needs.
Customer Reviews