Industries Served
HealthcareRetailManufacturingFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Digital Investigations is a managed service provider located in Barstow, California, specializing in IT services for local businesses. They offer a range of solutions including cybersecurity, network monitoring, and cloud migrations, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer support, Digital Investigations serves various industries, helping businesses navigate the complexities of technology.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Digital Investigations' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Digital Investigations serves Barstow and surrounding areas including Victorville, Hesperia, and Apple Valley. The service area is accessible via major freeways such as I-15 and I-40, with local landmarks like the Barstow Outlet Center.
Pricing Model
Digital Investigations typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Digital Investigations provide in Barstow, California, and which industries do you specialize in locally?▶
Digital Investigations provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and finance.
How fast is Digital Investigations average response time for tickets in Barstow, California, and do you offer after-hours support?▶
Digital Investigations aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Digital Investigations handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Digital Investigations is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Digital Investigations look like for a new client, and how long does it take?▶
Onboarding with Digital Investigations involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the needs.
What tools and platforms does Digital Investigations support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Digital Investigations supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Digital Investigations and is it per user, per device, or a flat monthly plan?▶
Digital Investigations generally uses a flat monthly pricing model with tiered options, allowing businesses to choose plans based on their specific needs, whether per user or per device.
Customer Reviews