Industries Served
HealthcareFinanceEducationManufacturingRetail
Managed Services Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
VTech Support is a managed service provider located in Bakersfield, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, VTech Support aims to enhance the technological capabilities of businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend VTech Support for their responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
VTech Support serves the Bakersfield area and nearby cities such as Delano, Arvin, and Shafter. The service area is accessible via major freeways including Highway 99 and Highway 58, with local landmarks like the Bakersfield Museum of Art and the Rabobank Arena.
Pricing Model
VTech Support offers a flexible pricing model that can be tailored to client needs, typically structured on a per user or per device basis. They also provide flat monthly plans with different service tiers to accommodate various business sizes.
FAQ
What services does VTech Support provide in Bakersfield, California, and which industries do you specialize in locally?▶
VTech Support provides a range of managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, manufacturing, and retail.
How fast is VTech Support average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
VTech Support typically has a fast response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does VTech Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, VTech Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with VTech Support look like for a new client, and how long does it take?▶
Onboarding with VTech Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does VTech Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
VTech Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with VTech Support and is it per user, per device, or a flat monthly plan?▶
Pricing at VTech Support is flexible and can be structured per user or per device. They also offer flat monthly plans with different tiers to suit various business needs.
Customer Reviews
Always there to help solve complicated IT concerns
Great customer service! Immediate and effective solutions offered. VTech Support is the perfect solution for small rural school districts. MUSD is completely satisfied with the service and would not hesitate in recommending the service. Mr. J. Ochoa Director, Mendota Unified School District
I bug them constantly for computer fixes and they have been responsive, nice and professional. Great group of people!
VTech is always very responsive to my tech needs. Sometimes small software change or much more significant hardware proposal. They always include everything that will need to be done, not just lowball the price and charge more later for appropriate software or hardware add-ons.
They still not responded with my batteries I order from Walmart are no good