Industries Served
HealthcareFinanceEducationManufacturingRetail
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Torq MSP is a managed service provider based in Bakersfield, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can focus on their core operations while Torq MSP handles their IT needs. With a commitment to reliability and security, they serve a diverse range of industries, providing tailored support to enhance operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Torq MSP for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Torq MSP serves Bakersfield and nearby areas including Delano, Arvin, and Shafter. Major freeways include Highway 99 and Interstate 5, with local landmarks such as the Bakersfield Museum of Art and the Rabobank Arena.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Torq MSP provide in Bakersfield, California, and which industries do you specialize in locally?▶
Torq MSP provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Torq MSP average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
Torq MSP typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does Torq MSP handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Torq MSP is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Torq MSP look like for a new client, and how long does it take?▶
Onboarding with Torq MSP involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Torq MSP support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Torq MSP supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with Torq MSP and is it per user, per device, or a flat monthly plan?▶
Pricing with Torq MSP is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on service tiers.
Customer Reviews