Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
The Phone Guy is a managed service provider located in Bakersfield, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, The Phone Guy aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend The Phone Guy for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
The Phone Guy serves Bakersfield and surrounding areas including Delano, Arvin, Shafter, and Lamont. Major freeways in the vicinity include Highway 99 and Highway 58, with notable landmarks such as the Bakersfield Museum of Art.
Pricing Model
The pricing model for The Phone Guy typically involves a flat monthly fee with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does The Phone Guy provide in Bakersfield, California, and which industries do you specialize in locally?▶
The Phone Guy provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is The Phone Guy average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
The Phone Guy typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does The Phone Guy handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Phone Guy is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with The Phone Guy look like for a new client, and how long does it take?▶
Onboarding with The Phone Guy involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the services required.
What tools and platforms does The Phone Guy support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Phone Guy supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with The Phone Guy and is it per user, per device, or a flat monthly plan?▶
Pricing with The Phone Guy is generally structured as a flat monthly plan with tiered options based on the services provided, allowing flexibility for businesses of all sizes.
Customer Reviews