Industries Served
HealthcareFinanceEducationManufacturingRetail
Managed Services Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TechXpress is a managed service provider based in Bakersfield, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while TechXpress handles their technology needs. With a commitment to reliability and customer satisfaction, TechXpress serves various industries, helping businesses enhance their efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TechXpress for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
TechXpress serves Bakersfield and surrounding areas including Delano, Arvin, and Shafter. The service area is accessible via major freeways such as the CA-99 and CA-58, and is near landmarks like the Bakersfield Museum of Art.
Pricing Model
TechXpress typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does TechXpress provide in Bakersfield, California, and which industries do you specialize in locally?▶
TechXpress provides a range of managed IT services including network management, cybersecurity, and cloud solutions. They specialize in serving industries such as healthcare, finance, education, manufacturing, and retail.
How fast is TechXpress average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
TechXpress has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever they need it.
Does TechXpress handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TechXpress is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with TechXpress look like for a new client, and how long does it take?▶
Onboarding with TechXpress involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does TechXpress support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TechXpress supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TechXpress and is it per user, per device, or a flat monthly plan?▶
TechXpress offers a flat monthly pricing model with tiered options based on services. This allows clients to choose a plan that fits their specific needs, whether it be per user or per device.
Customer Reviews
Rocky was very professional and did an amazing job.
Highly recommended; called for a quote on a fan repair for my Alienware laptop and they were very knowledgeable compared to the other place I had called. Took my laptop in sounding like the fan was about to burst out, came home to an extremely silent fan that had me second guessing if it was even running.
Most of my work I've had done around my facility has been done by TechXpress. I've had all my cameras installed as well as security doors and I could not be happier with the results. The guys are efficient with their work and get the job done quick. Also, their customer service has been the best compared to other companies. They answer all emergency calls and take care of whatever issue we are having with ease. The different jobs they do are endless, and I always recommend them to all my fellow customers
Satisfied with both the set up and work they did! Highly recommend their services.
Great customer service. Always quick to respond to questions and provide assistance.