Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Tech Support Bakersfield is a managed service provider dedicated to delivering comprehensive IT solutions to local businesses in Bakersfield and surrounding areas. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Tech Support Bakersfield serves various industries, providing tailored solutions that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tech Support Bakersfield for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Tech Support Bakersfield serves the greater Bakersfield area, including nearby cities such as Delano, Arvin, and Shafter. The service area is accessible via major freeways like Highway 99 and Interstate 5, with recognizable landmarks including the Bakersfield Museum of Art.
Pricing Model
Tech Support Bakersfield typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Tech Support Bakersfield provide in Bakersfield, California, and which industries do you specialize in locally?▶
Tech Support Bakersfield offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, manufacturing, and retail.
How fast is Tech Support Bakersfield average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
Tech Support Bakersfield aims for a quick response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does Tech Support Bakersfield handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Support Bakersfield is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Tech Support Bakersfield look like for a new client, and how long does it take?▶
Onboarding with Tech Support Bakersfield involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Tech Support Bakersfield support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Support Bakersfield supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Support Bakersfield and is it per user, per device, or a flat monthly plan?▶
Tech Support Bakersfield offers a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews
Long time confidence I have depended on TSB almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem – late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. They has worked hard to earn my business.
TSB is the only online support group I have ever used. I know there are other companies offering similar services but I have never felt the need or desire to check them out as I am 100% confident in their ability to answer my needs………whether it is problems with downloading; opening attachments, cleaning and optimizing, setting up programs, backing up files, getting advice on purchase of new hardware, checking for 'conflicts' between/among programs, dealing with 'corrupt' files, etc., etc. I have NEVER had an issue that was unresolved. Technicians are all certified and if an issue becomes particularly problematic, then it is escalated to a higher level technician and ultimately to a member of the 'expert' group of more senior techs who study the problem and, usually within 24 hours, the problem is addressed to my satisfaction.
Great Technical Support The Company was diligent to and their resolutions of all my software problems and whatever maintenance issues to my computer. They surpasses all my problems with great patience, kindness, knowledge and speed. The service does not has comparison is unique in all senses.
Highly Satisfied I have subscribed to TSB services for during which I have had several occasions to call upon them for assistance. Each and every time they "fixed" my problem very professionally. I have a great sense of comfort knowing that I am covered whenever a problem should arise…
I was looking for a computer repair person. I already called one other place and the customer service was phenomenal. But found this company and felt they were closer. So I'd check it out. The guy who answered the phone was very rude! He answered in Spanish, so I said, I was calling about computer repair but sorry I don't speak Spanish. He replies very rudely " well I don't speak English!"Great job dude. Your ad should be clear Spanish speaking only.