Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ITEX Bakersfield is a managed service provider located in Bakersfield, California, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable IT support, cybersecurity, and cloud services tailored to various industries. With a focus on enhancing operational efficiency and security, ITEX Bakersfield serves small to medium-sized enterprises, ensuring they can leverage technology effectively to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend ITEX Bakersfield for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for local businesses.
Service Coverage Area
ITEX Bakersfield serves the greater Bakersfield area, including nearby cities such as Delano, Arvin, and Shafter. The service area is accessible via major freeways like Highway 99 and Highway 58, with local landmarks including the Bakersfield Museum of Art and the Rabobank Arena.
Pricing Model
ITEX Bakersfield offers flexible pricing structures, including per user and per device models, as well as flat monthly plans with tiered options based on service levels.
FAQ
What services does ITEX Bakersfield provide in Bakersfield, California, and which industries do you specialize in locally?▶
ITEX Bakersfield provides a range of services including managed IT support, cybersecurity, cloud solutions, and data backups. They specialize in industries such as healthcare, finance, manufacturing, retail, and education.
How fast is ITEX Bakersfield average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
ITEX Bakersfield typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service for their clients.
Does ITEX Bakersfield handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ITEX Bakersfield is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with ITEX Bakersfield look like for a new client, and how long does it take?▶
Onboarding with ITEX Bakersfield involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does ITEX Bakersfield support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ITEX Bakersfield supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ITEX Bakersfield and is it per user, per device, or a flat monthly plan?▶
Pricing at ITEX Bakersfield is flexible, offering options that include per user, per device, and flat monthly plans, allowing clients to choose the model that best fits their needs.
Customer Reviews