Industries Served
HealthcareFinanceEducationRetail
Managed Services Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Partner
Overview
IT Medical Group is a managed service provider based in Bakersfield, California, specializing in IT solutions for healthcare and other industries. They offer a range of services designed to enhance operational efficiency and security for local businesses. With a focus on reliability and customer support, IT Medical Group aims to provide tailored IT solutions that meet the unique needs of their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity
- data backups
Review Summary
Clients frequently commend IT Medical Group for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
IT Medical Group serves the Bakersfield area and nearby cities such as Delano, Arvin, and Shafter. They are accessible via major freeways including Highway 99 and Highway 58, and are located near landmarks such as the Valley Plaza Mall.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does IT Medical Group provide in Bakersfield, California, and which industries do you specialize in locally?▶
IT Medical Group offers managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in serving the healthcare industry as well as finance, education, and retail sectors.
How fast is IT Medical Group average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
IT Medical Group typically responds to support tickets within a few hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does IT Medical Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Medical Group is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet regulatory requirements.
What does onboarding with IT Medical Group look like for a new client, and how long does it take?▶
Onboarding with IT Medical Group involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does IT Medical Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Medical Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Medical Group and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Medical Group is generally based on a per user or per device model, with options for flat monthly plans that can include different service tiers.
Customer Reviews
Kris helped us out with our PCI compliance. Very knowledgeable company and a pleasure to do business with.
Nathan is a pleasure to do business with. He keeps our systems secure with the latest cyber security every year. The new Always On Internet keeps phones and computers online all the time.
IT Medical keeps us safe with modern cyber security. We have a very smooth netowrk and phone system. IT Medical responds to tickets immediately on our behalf. The customer service is amazing.